FAQ

Who tf do you think you are?
My name is Tanner Lowry, and I’m the artist behind all of this madness. Back in 2008 we had a successful store on South St. and a business partner, plus our own print shop on Market St. In 2020 I bought the brand (basically all of my work) to captain by myself. I’ve been a designer and illustrator for 20 years (it’s been that long?). It’s certainly not the only job I’ve ever known, but it’s the first one I every loved. Plus, I do all of this to take care of family, honestly, and every purchase made helps me travel to do so. The folks are getting old, what else can you do? I love you all for supporting me, and I hope to keep entertaining you!

I have a loud mouth, active hands, and I make the best work that I possibly can. It’s the South Philly in me, I guess.

What payment methods do you accept?
We accept all major credit cards (Visa/Mastercard/Discover/American Express), PayPal, Venmo, G Pay (Google), and Apple Pay. We try to make it as easy as possible to buy our stuff.

When can I expect my package?
The ongoing Covid-19 situation in PA had extended production times for us, interrupted supply chains, and increased shipping times. Most orders are shipped in 10-14 days. Some items ship separately - if you have any questions, don't hesitate to drop us a line at info@cheesesteaktees.com first! You can shoot us a DM on Instagram, too: @Cheesesteaktees215. Leave me a nice review on Facebook, and you might (very much will) get a free gift!

All merchandise is printed to-order. Orders are shipped either USPS, DHL, FedEx - whatever is most efficient. Some non-apparel items take additional time.

What's your return policy?
If you have a defect or misprint, broken mug, etc., please reach out immediately at info@cheesesteaktees.com - I’ll get you a replacement ASAP.
We print each garment to order, and we want you to love it. If the fit is a problem, maybe give it to your sister/brother/bigger brother/even bigger brother/dad or whomever you think would love it, too. Please email me with any concerns at info@cheesesteaktees.com

What will you do with my information? (AKA, the privacy policy)
Any personal information collected when ordering (name, address, email, etc.) will be guarded in a big, old-timey safe by big dogs. We do not sell your email or anything to another entity, or print-off our whole database to bathe in the mass of paper like Scrooge McDuck in Office Space. Heck, we don't even save your financial information when you buy stuff! If you don't like the newsletter, just scroll to the bottom and hit unsubscribe—once you do it once, you'll never see us again. Even if you order again. Unwanted email is annoying to us, too, so we don't contribute to the cycle.